Kobalt
Reviews and Complaints
I need to get an RA number
- Good price
- Do not back their product like that say
Preferred solution: Exchange it.
User's recommendation: Beware
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Verified ReviewerMy 5 inch socket wrench is broken
- Are good products and kobolts is good with helputhere customer
Preferred solution: A new wench
User's recommendation: Keep getting Kobalt stools I really enjoy them and Kobalt stands behind there tools
Used 4th time does not work!!
User's recommendation: Do not buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo keys !
- I like the equiptment
- Terrible customer service
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Charlotte, North CarolinaTape measure on order
A bad battery on a leaf blower that I bought
User's recommendation: I have exchanged the leaf blower twice and the battery still would not last more than 10 minutes 15 minutes max
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerImpact drill broke
- Guarantee for life
- Not sure if guarantee for life
Preferred solution: Replacement
User's recommendation: I'm not sure I'll tell u if they replace it
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Verified ReviewerQuality tools
- Cheap reliable and never lets me down
- Iv not found any
Preferred solution: Nothing
User's recommendation: Don’t hesitate to buy Kobalt
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Verified Reviewer | Danville, VirginiaI was stuck with a $299 auger I got no satisfaction I got no help I did not get nothing but the runaround from Cobalt and Lowe's customer service Lowe's customer service was the biggest liar out of th
User's recommendation: Do not buy Cobalt tools they are no good I seen hammer's break I bought a broken auger it could not return it could not exchange it will never buy a Cobalt again not even a wrench
Tried to return a faulty drill.
I did not have my receipt for the purchase of this item. I contacted the store, they said to contact Kobalt.
I contacted Kobalt, they sent me to Lowe's credit department. The credit department found that I had purchased the drill, the date and price but no invoice number. I pay my Lowe's bill through my personal checking account and found the monthly payment and amount of the purchase. I went back to the credit department.
The person was very accommodating but could not give me any way to obtain a receipt.
Lowe's brags about how great their tools are from Kobalt and how they guarantee this product. I have come to the decision of throwing away the Kobalt drill and start buying my tools and other items from Home Depot.
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Preferred solution: Replacement drill
Broken shovel
- No pros at this we we e dew
- This company sucks
Preferred solution: An exchange of my shovels that should have a lifetime hassle free warranty. Per the advertisements
User's recommendation: Never buy kobalt tools that say hassle free warranty because they don't honor that warranty. KOBALT IS A SCAM!!! KOBALT IS A SCAM! KOBALT IS A SCAM! DO NOT BUY ANY KOBALT PRODUCT! : SCAM
Battery is weak
Repair 3 year compuund miter saw Kobalt
Preferred solution: Repair and I will incur the cost. I live in Waynesville NC
Faulty drill
- Lies
Preferred solution: New or replacement drill
User's recommendation: Buy a different brand
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Gainesville, FloridaBattery failed and is within warranty
User's recommendation: Do not buy this product
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You would need your receipt at HD just like you do at Lowe’s.