Kobalt Reviews

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Kobalt - Horrible returning impact driver for replacment less than 90 days after purchease.
Original review updated by user Dec 20, 2020
My 1/4 inch impact drill stop working 2 months after I purchased the item. I took it back receipt and everything and they give me the biggest hassle to exchange it. It took 5 trips to Lowe's that was 30 minutes away and over an hour each time I went before they finally...
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ID
#2345274 Review #2345274 is a subjective opinion of poster.
Pros
  • Warrenty lowes want honor
Cons
  • Suck
Loss
$200
Preferred solution
Replace the drill

Bad service

I lost my Receipt and my weed eater broke after only having it for eight months. No one would help me with my problem. So I had to go buy another one. An eat the money. When you call kobolt an Listen to their recordings while youre on hold You would think he was dealing with a Company that cares. But I guess thats just to get you to buy the equipment.

User's recommendation: By something else.

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ID
#2727487 Review #2727487 is a subjective opinion of poster.
New Reviewer

FALSE WARRANTIES FOR THERE TOOLS & COMPRESSORS...

WtfI've got a couple thousand dollars in kobalt products and a few of them have stopped working within the warranty period &;;;; they give me a reference # for the non working items but can't replace the item's that are still under warranty when I bring them to Lowe's with kobalts reference # without a receipt...... What happened to their GUARANTEED NO HASSLE, NO RECEIPT, NO PROBLEM? I pay cash & dont save my receipts for 3 yrs so warranties dont apply to me
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ID
#2724373 Review #2724373 is a subjective opinion of poster.
Location
Ona, Florida
Loss
$400
Preferred solution
Deliver product or service ordered

Replacement tool

I need a replacement tool box that holds all the tools. All the tools inside are great and work beautifully. However the design of the box has not held up to the constant portable movement that it provides. I was unable to get a replacement box because it was a graduation gift in 2018 and obviously I dont know where the person got it and the receipt is long gone. All I want is a new box to hold these wonderfully made tools. Alex 913378****

User's recommendation: Keep receipts.

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ID
#2717885 Review #2717885 is a subjective opinion of poster.
Pros
  • Well built tools
  • Great tool
  • Equipment works well
Cons
  • Customer service is totally absent
Preferred solution
Deliver product or service ordered
New Reviewer

Battery issues

Fails to charge, can't run the thing for more than 30 seconds, 80v Brushless blower. It's just very lame

User's recommendation: avoid this product.

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ID
#2715414 Review #2715414 is a subjective opinion of poster.
Pros
  • Was great
Loss
$80
Preferred solution
Let the company propose a solution
New Reviewer

Ordering part

It was the worst experience ever I contact the 1st agent I had to wait 30 minutes transfer me to another one then I have to wait an hour then the transfer me to a different place then I got tired And I just gave up.
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ID
#2715231 Review #2715231 is a subjective opinion of poster.
Loss
$650
Preferred solution
Full refund
New Reviewer

Unable to find replacement parts

Unable to find replacement blade for Kobalt mower. No stores or online have one! Help me anyone please.

User's recommendation: Don’t buy.

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ID
#2714374 Review #2714374 is a subjective opinion of poster.
Location
Tifton, Georgia
Pros
  • Battery operated
  • I like the equiptment
Cons
  • No replacement parts
Loss
$399
Preferred solution
Full refund
New Reviewer

Wiring information

I tried to get wiring instructions and tried to get pricing for parts and could not get any response very unhappy I'm going to throw it in the junk pile

User's recommendation: Not good.

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ID
#2713419 Review #2713419 is a subjective opinion of poster.
Location
Clarksdale, Mississippi

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New Reviewer

Kobalt 10-Amp 18-in Corded Electric String Trimmer item #143****Model #KST 180-06.

Speed feed trimmer head. Is there a speed feed trimmer head that one can use as a replacement for the model? If so, what speed feed trimmer head? Please contact me by email, chief1mps@***.com with an answer, thank you.
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ID
#2708586 Review #2708586 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

Broken ratchet

I've tried to get a replacement 3/8 ratchet. But all the lowes in my area are sold out and I talked to a lady at kobalt and she said I had to go to my local lowes that have been sold out for three weeks now. So I am stuck doing nothing but waiting for a ratchet that kobalt could send my direct.

User's recommendation: Do not buy kobalt.

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ID
#2708239 Review #2708239 is a subjective opinion of poster.
Location
Sioux Falls, South Dakota
New Reviewer

I need a manual

no manual included in the box item number 259****. please email to sairchirl@***.com. I checked online
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ID
#2706463 Review #2706463 is a subjective opinion of poster.
Preferred solution
a manual

Terrible warranty service

Terrible warranty service had no proof of items purchased sold me a out of date tool so the warranty would not cover any issues I payed money for extra warranty for no reason and spent a lot of money In the store

User's recommendation: Make sure you pay with card not cash and check date code on tool and if not current take it back and get a different one.

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ID
#2705050 Review #2705050 is a subjective opinion of poster.
Location
Reed City, Michigan

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Warranty

My kobolt 3/8 racket broke tonight and my lowes is out of them. They told me to contact you guys. Can you please help?
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ID
#2702416 Review #2702416 is a subjective opinion of poster.
Location
Roselle, Illinois
Preferred solution
Exchange
New Reviewer

Worker

I was on the freeway and one of your workers lost the ladder near Ward Arkansas approximately about 1040 I couldnt dodge the ladder so it messed my vehicle up and almost wrecked into a land rover to the left of me and now my vehicle is messed up
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ID
#2701296 Review #2701296 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Kobalt Air Compressor

Good afternoon, I bought a 120 volt air compressor of yours from Lowes. I really liked the air compressor as it worked really well for me. I bought it a few months ago. Recently, the fuse that is in the cigarette lighter portion of the pump has recently shorted. I went out to the store and bought a new fuse for it. Each time I try to plug in the air compressor with a new fuse, the compressor lights up. When I try to use the air compressor and turn it on to pump tires, the fuse again shorts. This has been recently frustrating and I'd like to see what you can do for me. Thanks, Phil Arnold
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ID
#2701103 Review #2701103 is a subjective opinion of poster.
Location
Marion, Ohio

Charger failure

How can I tell if my 80volt charger for my mower is working correctly. When I plug it in there is not a indicator light that is on. When I insert a battery it still does nothing. Is the charger kaput. It worked great yesterday.

User's recommendation: Good product all in all.

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ID
#2698004 Review #2698004 is a subjective opinion of poster.
Location
San Antonio, Texas

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