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I bought one of your weed trimmers and cant get it to feed the line or load the line. I am 63 and bought it because it was supposed to be simple to load the string and just bump it to let the string out.

I nor my husband can get it to work to load the string is extremely hard to turn the *** to get the line loaded is extremely hard. I cannot do it period and my husband struggles a lot. Then ones we fight it the sting will not feed back out and you have to take the top off every time you need more string.we have watched the videos and asked for help. My husband is an airline mechanic and should be able to do this but it takes all his strength to just load the line.

We want to return it but the company will not let us.

We spent about 300 by the time we bought 2 batteries and the weed eater. We have one of the blowers and love it that is why we wanted the weed eater.

User's recommendation: Don’t buy.

Monetary Loss: $300.

Preferred solution: Let the company propose a solution.

Kobalt Pros: Lightweight for us older users.

Kobalt Cons: Break something and no one cares enogh to respond.

Location: Humble, Texas

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